FAQs


FAQs

What’s included?

All Invitations and Save The Dates will be supplied with aa white or complimentry coloured envelope. You also have the option of adding an evelope liner or add a reply envelope for your RSVP at a small addtional cost.

Can I have custom ties and ribbons?

You can add a Belly band to your stationery bundle, you can also add twine and natural dyed silk ribbon ties at a small addtional cost, monogrammed riveted tags can also be supplied.

How long will it take for my order?

Custom Invitationย โ€“ If you choose a design from the Custom Collection then you should expect to receive your stationery within 6 โ€“ 8 weeks of placing your order.

Bespoke Ordersย โ€“ If you choose a Bespoke Design, you should expect to receive your stationery within 10 โ€“ 12 weeks of placing your order.

When should we send out our invitations?

Save the Date cardsย โ€“ย On average Save the Date cardsย would be send out between 18 โ€“ 12 months before the wedding, If you are getting married abroad then you might want to do this a little earlier.

Invitationsย โ€“ This is totally up to you.ย On average, invitations would be sent out between 6 โ€“ 3 months before the wedding. If you choose not toย sendย Save the Date cards then you might decide to send your invitations a little earlier.

We are not getting married in the UK, can we still place an order?

Absolutely! International orders are most welcome. The only difference here is your shipping costs, which can be discussed upon initial enquiries.

What quantity should we order?

Invitationsย โ€“ Itโ€™s always better to have too many than tooย few, also itโ€™s always nice to haveย a coupleย for keepsakes. Remember most of your guests will be couples, so as a general rule I divide the total number of guests by 2, then add on an additional 30% for spares and last minute changesย to the guest list.

Orders of Serviceย โ€“ Although itโ€™s nice to have one per person, your guests will be very happy to share. This is definitely an opportunity to keep costs down but do remember to include a couple of extra copiesย to keep.

Are there minimum orders?

Before the Day stationeryย โ€“ย There is a minimum order of 25 invitations or Save the Dates cardsย due to minimum printย quantities.

Letterpress print /ย Metallic Foilย โ€“ย Due to the production constraints there is a minimum order of 51 for all items.

What are the payment terms?

Depositย โ€“ย Before placing an order you will be sent a detailed cost estimate for the entire project. On approval of this estimate, a 50% non-refundable deposit is required to secure the booking before any design work can begin.

Balanceย โ€“ The final balance will then be due on approval of the digital PDF proof before your stationery order is sent to print.

Delivery costs (UK and abroad)

Shipping can vary from one order to another. All orders are sent via a fully trackable courier service which takes 24-48 hours (unless agreed otherwise). Prices are based on the final size and weight of your parcel. An average order costs around ยฃ11.95 but your personal cost will be included in your initial quote.

UK ordersย โ€“ย As soon as your order is printed and any finishing embelishements added tyour order will packaged securly and posted out to you. All deliveries are sent by courier service requiring a signature to ensure you recieve your precious cargo. I will confirm a delivery date and address with you beforehand ensuring there is someone in to welcome them.

Delivery costsย โ€“ All orders are individual so delivery costs may vary, however delivery costs will be included in your initial cost estimate.

International ordersย โ€“ To place an international order simply contact me and we can go from there. International delivery costs โ€“ย Will be calculated and included in your initial cost estimate.

The Small Print

Please carefullyย read the Terms and Conditionsย and make sure that you understand them before placing an order. If you do not see the answers you are looking for below, please email me atย hello@ablazedesign.co.uk